Chat Boat
Chat bots are programmed and designed to simulate human-user communication, especially on the Internet. They are widely used in customer service, information gathering and acquisition.
Common Uses: Customer service is to answer questions, resolve complaints and address other issues related to services.
Online shopping: Customized product suggestions, assistance in shopping and product exploration.
Healthcare: Scheduling appointments, informing individuals about upcoming deadlines and providing initial medical guidance.
Advantages of chat bots
- 24/7. Availability: Assistance at any time.
- Scalability: Able to answer many questions simultaneously.
- Economical: Reducing the need for a large customer support staff.
- Customize your responses using user information.
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