IVR Solutions

An automated telephone system called Interactive Voice Response (IVR) plays recorded voice messages in response to keyboard and human voice inputs. Incoming calls are automatically answered by IVR systems. Also, it assigns calls to the most qualified agent based on the information provided by the customer.

You can manage a high call volume with your phone system by adding an IVR number. To ensure a flawless business call process, all incoming call identification, segmentation, and routing processes are improved.

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